Frequently Asked Questions

1: What is MedicGoGo Healthcare?

MedicGoGo Healthcare is a health technology company dedicated to bridging health inequity gaps in low-income settings.

We provide accessible, affordable, and quality healthcare through innovative solutions like housecall services, micro-health insurance plans, and partnerships with pharmacies and clinics.

2. How does MedicGoGo Housecall work?

Our housecall service connects you with highly qualified doctors who visit you at home, work, or anywhere you prefer.

Simply book an appointment, and a doctor will arrive at your scheduled time to provide personalized care.

3. Is MedicGoGo available in my location?

MedicGoGo is expanding rapidly.

Use our Location Checker to see if we operate in your area.

4. Do you accept HMOs and other health insurance for housecall services?

Yes, MedicGoGo accepts HMO plans and other health insurance policies for our housecall services.

During booking, you can select your HMO provider or input your insurance details to see the benefits and coverage available for your visit.

5. What are MedicGoGo Micro-Health Plans?

Our Micro Plans are affordable healthcare packages that provide essential tests, medications, telemedicine services, and referrals to higher healthcare facilities.

6. How do the Micro-Health plans work?

After subscribing to a Micro Plan, visit any of our partner pharmacies or clinics.

Point-of-care tests are performed, and you receive the required medications based on the results.

If necessary, referrals to higher healthcare facilities are provided.

7. What conditions are covered under the Micro-Health?

Micro Plans include coverage for malaria, typhoid, diabetes, and heart health checks.

8. Can I use my Micro-Health Plan at any pharmacy or clinic?

Micro Plans are valid only at MedicGoGo’s-approved pharmacies and clinics.

Use our Facility Locator to find a partner near you.

9. Are there any exclusions in the Micro-Health Plans?

Micro Plans cover specific conditions and services as listed in the plan details.

Services like hospitalization and funeral assistance are excluded in Basic Plans but included in Comprehensive Plans.

10. What is MedicGoGo for Businesses?

MedicGoGo for Businesses provides tailored healthcare solutions for organizations, including doctor housecalls, health insurance, wellness programs, and corporate health screenings to support employee health and well-being.

11. How can my business benefit from MedicGoGo?

By partnering with MedicGoGo, you enhance employee productivity, attract and retain top talent, and show your commitment to their health.

Our services ensure quick and convenient access to quality healthcare.

12. What are the costs for corporate healthcare packages?

Pricing is flexible and depends on your organization’s size and chosen services.

Contact us for a custom quote.

13. How do I onboard my employees?

Once you partner with MedicGoGo, we provide a unique registration link for your employees to sign up and access their healthcare benefits.

14. Can we customize healthcare plans for our organization?

Absolutely! We work with businesses to design tailored healthcare solutions that align with their needs and budget.

15. What types of doctors are available for housecalls?

We have general practitioners for adults, pediatricians for children over two months old, and family practice doctors for holistic family care.

16. How long does a housecall session last?

Unlike traditional hospital visits, our doctors spend an average of 30 minutes with you, providing comprehensive and personalized care.

17. How soon can I schedule a housecall?

Housecalls can typically be scheduled on-demand or at a time that suits you, often within 120 minutes of booking.

18. Can I choose the same doctor for every visit?

Yes! You can select a preferred doctor who will handle your appointments, ensuring continuity of care.

19. How much does a housecall cost?

Pricing is transparent and displayed upfront during booking.

Costs vary based on the type of consultation and your insurance plan.

20. How do healthcare facilities partner with MedicGoGo?

Pharmacies, labs, and hospitals can partner with us by filling out the Partnership Form on our website.

We’ll guide you through the onboarding process to start serving patients in your community.

21. What are the benefits of partnering with MedicGoGo?

Partners enjoy increased patient traffic, access to MedicGoGo’s technology platform, and enhanced community visibility while improving healthcare accessibility.

22. Is there a vetting process for partners?

Yes, all partner facilities are carefully vetted to ensure they meet MedicGoGo’s high standards for quality care.

23. How do I download the MedicGoGo app?

Enter your mobile number on our website Here, and we’ll send you a link to download the app.

24. Who do I contact for technical issues?

Reach out to our support team via email at support@medicgogo.com or call our hotline at +2348058231042.

25. What payment methods are accepted?

We accept online payments via cards, direct bank transfers, and wallets linked to your MedicGoGo account.

26. Can I cancel my subscription?

Yes, subscriptions can be canceled anytime, but refunds may depend on the terms of the selected plan.

27. Are there discounts for families or groups?

Yes, family plans and group discounts are available for Micro Plans and corporate packages. Contact us for more details.

Still Have Questions?

If your query isn’t answered here, feel free to reach out:

• Email: info@medicgogo.com
• WhatsApp: Chat with Us
• Phone: +2348058231042

We’re here to make healthcare simple, accessible, and tailored to your needs!